I HATE MCI

I realize that this is a reoccurring theme. Today When Billy calls me the Mci dude says we can talk for 8 minutes. WTF I just put 100.00 on the prepaid account. Ok time for a Mci rant here sorry. A couple of months ago I went mci prepaid. Now since I have done that, more times then are supposed to happen the prepaid doesn't work. Now today they say I have no money on the account. The don't "SEE" the payment on 12/07/2005. So they shut off the prepaid. And I am looking at the payment on my statement. Then when my bank fax the statement to them they say they did not get it. It was faxed four, not one, not two, not three but four times. Come on people. This is what happens when a company has a monopoly. That is what Mci has on correctional calls. It takes them one day to take the money out of my account. Three days for the money to put on the account and more prepaid calls to go through. When you fax them information it take them 4 days to get the fax and fix the problem. I have never seen worse customer service with a company. You can not get any help. The allot of the representatives, not all of them, are snotty. They know we have no recourse but to deal with their company. I Hate Mci. I hope there is a special place in Hell for Mci executives.